Privacy Policy

    Your privacy matters to us

    Information We Collect

    We collect information you provide directly to us, including:

    • Name, email address, and phone number when you make a reservation
    • Payment information processed securely through our payment providers
    • Communications you send to us, including feedback and inquiries
    • Information about your preferences and interests related to our properties

    How We Use Your Information

    We use the information we collect to:

    • Process and manage your reservations
    • Send you confirmation emails and important updates about your stay
    • Respond to your comments, questions, and requests
    • Improve our services and develop new features
    • Send email marketing communications (with your consent)

    Information Sharing

    We do not sell your personal information. We may share your information with:

    • Service providers who assist in our operations
    • Payment processors to complete your transactions
    • Legal authorities when required by law

    SMS/Text Communications

    We only text people who opt-in to receive communications by inquiring and messaging us directly about the properties or their reservation. We do not use any texting for marketing and you may opt out at any time.

    Message Frequency

    Message frequency varies based on your reservation activity and inquiries.

    Message & Data Rates

    Message and data rates may apply. Please check with your carrier for details about your messaging plan.

    How to Stop Messages

    Text STOP to cancel receiving text messages at any time. After you send STOP, we will send you a confirmation message, and you will no longer receive text messages from us.

    Need Help?

    Text HELP for assistance, or contact us directly using the information below.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is encrypted and processed through secure payment gateways.

    Your Rights

    You have the right to:

    • Access your personal information
    • Correct inaccurate data
    • Request deletion of your data
    • Opt out of marketing communications

    Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    Last Updated: January 2025